We are affiliated with the CBW and apply a recognition scheme with three guarantees:

  1. 1. At least 2 years warranty on your purchase. Extra product warranty.
  2. 2. A decent down payment arrangement* Have you made a down payment and is the CBW-approved store going bankrupt? Then you can claim the down payment arrangement*.
  3. 3. Impartial dispute resolution If you have a complaint and cannot reach an agreement with the entrepreneur/retailer, there is an independent dispute resolution system that guarantees a suitable solution.

Download the general terms and conditions here as determined for our industry by the CBW.